Placing an order on our website is simple. Browse our collections and select the piece you wish to purchase. Once you’ve chosen your item, click “Add to Cart” and proceed to checkout. At checkout, enter your shipping details and select your preferred payment method to complete your order. After your purchase is confirmed, you will receive an order confirmation email with the details of your order.

No, you can place an order as a guest without creating an account. However, creating a YVSGL account allows you to view your order history, track your orders more easily, and save your details for future purchases.

Once your order is completed, you will receive an order confirmation email at the email address you provided during checkout. This email includes your order number and purchase details. If you do not receive a confirmation email within a few minutes, please check your spam or junk folder. If you still cannot find it, feel free to contact our Customer Care team for assistance.

If you need to make a change to your order, please contact our Customer Care team as soon as possible. As we begin processing orders shortly after they are placed, we cannot guarantee that changes will always be possible. If the order has already been processed or shipped, modifications may no longer be available. Our team will do their best to assist you whenever possible.

Orders may be cancelled within 2 hours of purchase. As we begin processing orders shortly after they are placed, cancellation requests must be submitted within this timeframe by contacting our Client Care team. Once the 2-hour window has passed, or if the order has already been processed for shipment, cancellation is no longer possible.

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to follow the delivery status of your package directly on the courier’s website. If you have any questions about your shipment, our Customer Care team will be happy to assist you.