Returns & Exchanges

At YVSGL, each piece is thoughtfully crafted and carefully handled to ensure the highest standards of quality and hygiene.
Due to the nature of jewelry and for hygiene reasons, we do not accept returns or exchanges.
Jewelry is a personal item that comes into direct contact with the skin. For this reason, once a piece has been delivered, it cannot be restocked or resold.
We kindly encourage you to review all product details carefully before placing your order. If you have any questions, our Customer Care team will be happy to assist you prior to purchase.

 

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery. Our team will review your request and provide an appropriate solution.
Your trust is important to us, and we are committed to offering pieces designed to be worn and valued over time.